Northern California Behavioral Health System

JOB FAIR – 1/25

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Patient Safety
and Treatment

The care teams at Sacramento Behavioral Healthcare Hospital and Santa Rosa Behavioral Healthcare Hospital believe patients and their families should have all the information they need about the care they receive.

Questions or Concerns?

Next Steps …

If there is any question or concern about the safety and treatment of a patient, we strongly encourage to do any of the following:

1. Notify the charge nurse or a social services clinician or care manager

2. Speak with the attending physician

3. Speak with the Patient Ombudsman

4. Speak with the Director of Performance Improvement*

*Please note that the Director of Performance Improvement is available during regular business hours. If you call during evening or weekend hours, the director will return your call within 24 hours or the next business day.

NCBHS - Individualized Patient Care - Gold Leaf

We consider feedback from patients and family members valuable information.

It helps our team and care providers maintain a high quality of care for the services we provide.

For immediate assistance, please contact our Patient Services Call Center directly.

Additional Resources

The following are additional resources to express concerns about treatment, safety, and quality care.

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