Northern California
Behavioral Health System

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COVID-19 Precautions

The Safety of Our Patients, Staff, and Community is Our Top Priority

Gold Leaf Detail - NCBHS - Behavioral Health

While we maintain our commitment to quality, compassionate care, we are keenly aware that we must protect and maintain a safe treatment environment for our patients, family members, staff, and community. We continue to monitor events surrounding the COVID-19 pandemic and comply with guidance from the CDC and the State of California. Additionally, for Sacramento Behavioral Healthcare Hospital, we follow the guidelines and requirements of the Sacramento County Department of Public Health. For Santa Rosa Behavioral Healthcare Hospital, we follow the guidelines and requirements of the Sonoma County Department of Public Health.

We are here to support and protect each other. As such, we have implemented the following procedures/restrictions:

  1. Prior to entering the hospital, all persons will be asked specific questions about their current healthcare status, including COVID-19 signs and symptoms. This screening will also include a temperature scan. Face masks are required on the grounds of the hospital.
  2. Outpatient services continue to be provided, but patients will be queried about symptoms and will be scanned for temperature. Where possible, we encourage and can coordinate participation in one of our virtual telehealth Intensive Outpatient Programs (IOP). Face masks are required for everyone on the grounds of the Outpatient Center.
  3. To protect the health and safety of our patients, staff, and community, limitations to visitation are in effect. In-person visitation has generally been suspended, with limited critical exceptions. Please contact us directly with questions related to your particular circumstances.
  4. All vendors will be asked to enter through the employee entrance, screened for symptoms, and scanned for temperature. Vendor access remains limited and at the discretion of hospital management. Face masks are required.

We strive to keep everyone who has entrusted their care to us in the safest environment possible. As information changes, we will update these procedures. We appreciate your understanding as we respond to these challenges and take the utmost care of our patients.

For additional information and updates on COVID-19, you may visit the Centers for Disease Control and Prevention website. You can also view COVID-19 information on the California Department of Public Health (CDPH) website: Information on the CDPH website includes finding COVID-19 vaccination sites and testing sites near you; accessing a digital copy of your vaccine card if you were vaccinated in California and more educational resources about COVID-19.

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